Source: https://betano.social/en/app/

# The Betano app and mobile website

An installed app and the mobile website are separate ways to access the product. App availability depends on the device, store region and country version.

Begin with the official regional product page or the store entry that it identifies. Check the publisher, supported region and system requirements before installation. A similar app name or a familiar icon is not enough to establish the correct application. Android and iPhone may use different installation routes, and an app offered in one country's store does not automatically support accounts from another market.

After installation, use the existing account for the corresponding version. If the app fails to open or display a section, check the operating system, application version and connection first. Updating an app can fix an installation issue, but it cannot complete an outstanding account review. When a suitable store entry is unavailable, check whether the regional mobile website provides the required access. A store link provided by the relevant regional product page helps identify the correct publisher and app version.

- Use the official regional download route.
- Compare the publisher and device requirements.
- Sign in with the matching existing account.

## Related topics

### [Registering a Betano account](https://betano.social/en/registration/)

Registration begins with the appropriate country version. The form then collects the personal details and contact information required for that account.

[Read more](https://betano.social/en/registration/)

### [Betano login and account recovery](https://betano.social/en/login/)

Use the login for the country version in which the account was opened. A shared brand name does not make every regional account system interchangeable.

[Read more](https://betano.social/en/login/)

### [Betano deposits and withdrawals](https://betano.social/en/payments/)

The account cashier is the starting point for payment information. Methods, account currency and withdrawal requirements depend on the relevant country version.

[Read more](https://betano.social/en/payments/)

### [Verifying a Betano account](https://betano.social/en/verification/)

Verification connects the account to the personal information and, where requested, payment details of its holder. The exact request determines which evidence is needed.

[Read more](https://betano.social/en/verification/)

Register

## Frequently asked questions

### Do I need a separate account for the app?

The matching country version generally uses the existing account; regional account boundaries still apply.

### Why is the app missing from my store?

Store settings, device compatibility and regional distribution can affect availability. Check the instructions for the relevant version.